Privacy and Cookies Policy
Privacy Policy
Last updated:15.11.2025
This Privacy Policy explains how Poradnictwo i szkolenia Agnieszka Palasz-Suik, operating under the brand Agnies Suik (“we”, “us”, “our”), collects, uses, and protects your personal data when you use this website www.safetraumahealing.com (“Website”).
Administrator:
Poradnictwo i szkolenia Agnieszka Palasz-Suik
Brand: Agnies Suik
Address: ul. Slimaka 25a, 04-862 Warszawa, Poland
NIP (Tax ID): 8351366788
Email: contact@safetraumahealing.com
Our Website is hosted on servers located in the United Arab Emirates (UAE), and therefore data may be processed outside the European Economic Area (EEA). As a data controller established in Poland, we comply with both EU law and UAE law.
- What Data We Collect
- Data you provide directly
- Name
- Email address
- Phone number
- Message content (contact forms)
- Information necessary to book online consultations
- Data collected automatically
- IP address
- Browser type
- Time of visit
- Pages visited
- Device information
- Cookies
- Data you provide directly
- Purpose and Legal Basis for Processing
- Communication
Responding to inquiries, booking sessions.
Legal basis: General Data Protection Regulation GDPR Art. 6(1)(b) or 6(1)(f). - Service delivery
Providing consultations and related services.
Legal basis: GDPR Art. 6(1)(b). - Compliance with legal obligations
Tax, accounting, and record-keeping obligations.
Legal basis: GDPR Art. 6(1)(c). - Analytics and Website performance
Security, statistics, Website improvement.
Legal basis: GDPR Art. 6(1)(f).
- Communication
- Transfer of Data Outside the EEA
Because our hosting provider is located in the United Arab Emirates, your data may be transferred and processed outside the EEA.
We ensure that:- Appropriate contractual safeguards are in place (e.g., Standard Contractual Clauses where applicable),
- Data is processed according to UAE security requirements,
- Only trusted providers are used.
- Data Retention
- Contact form data: up to 12 months
- Client/service records: up to 6 years (legal obligations)
- Technical and analytics data: up to 12 months
- Your Rights
You have the right to:- Access your data
- Correct your data
- Delete your data
- Limit processing
- Transfer data
- Object to processing
You may contact: contact@safetraumahealing.com to exercise your rights.
You may also lodge complaints with:- Personal Data Protection Office (Poland)
- UAE Data Office (if applicable)
- Cookies
Our Website uses:- Essential cookies
- Analytics cookies
You may manage cookie preferences in your browser.
- Data Recipients
We may share data with:- Hosting provider (UAE)
- IT and technical support
- Accounting services (Poland)
- Online booking tools
- Public authorities when required by law
We do not sell personal data.
- Security Measures
We apply:- SSL encryption
- Server-side protections compliant with UAE Personal Data Protection Law
- Access limitation to authorized personnel only
- Changes to this Policy
We may update this Policy due to changes in law or Website functionality.
Cookies Policy
Last updated: 15.11.2025
This Cookies Policy explains how we use cookies and similar technologies on the Website.
- 1. What Are Cookies?
Cookies are small text files stored on your device to improve your browsing experience. - Types of Cookies We Use
- Essential cookies – required for proper Website operation
- Analytics cookies – anonymous statistical data
- Marketing cookies – optional; used only if explicitly enabled
- Managing Cookies
You may disable cookies in your browser settings. Essential cookies may still function for Website stability.
Terms of Service
Last updated:15.11.2025
These Terms of Service govern the use of the Website and services provided by Poradnictwo i szkolenia Agnieszka Palasz-Suik (Agnies Suik).
- Services Provided
We offer psychological consultations, trauma-informed sessions, educational content, and related services delivered online or in person. - User Responsibilities
Users agree to:- Provide accurate information
- Use the Website lawfully
- Not engage in harmful or abusive behaviour
- No Medical or Emergency Service
The services provided are not a substitute for medical treatment or emergency intervention.
If you are in crisis or at risk, contact local emergency services immediately. - Booking and Payments
We use Calendly for scheduling consultations. By booking through Calendly, you agree to its independent privacy policy and terms. Calendly collects information necessary to manage your appointment.- Online Sessions via Zoom
All online sessions are conducted via Zoom. By joining a session, you agree to Zoom’s terms and privacy practices. We do not record sessions unless explicitly agreed upon in writing. - Payments via Stripe
Payments for services may be processed through Stripe, a secure third party payment provider. Stripe independently processes billing data and ensures compliance with Payment Card Industry Data Security Standard (PCI DSS) security standards. We do not store credit card information. - Cancellations and Rescheduling
Cancellation and rescheduling terms may be communicated through Calendly or individually prior to the session. - Intellectual Property
All content, branding, logos, and materials on the Website belong to Agnies Suik and cannot be copied or redistributed without written permission. - Limitation of Liability
We are not liable for:- Website interruptions
- Third-party service failures
- Consequences of misuse of services or content
- Governing Law
These Terms are governed by the laws of Poland, regardless of server location.
- Online Sessions via Zoom
Contact Information
For all privacy, legal, and service-related questions:
Poradnictwo i szkolenia Agnieszka Palasz-Suik
Brand: Agnies Suik
Address: ul. Slimaka 25a, 04-862 Warszawa, Poland
NIP: 8351366788
Email: contact@safetraumahealing.com